Frequently Asked Questions

Each month we deliver three 5ml Arabic fragrances matched to your taste — choose your scents or let our Montréal team curate them. Wear each one for days and find what you love before ever buying a full bottle.

Yes — absolutely. Pause, skip or cancel with one click in your account dashboard, no questions asked, no penalty fees.

Yes. You can skip any month from your account dashboard up to 3 days before your next billing date.

Your first box is $24.99 CAD, then $39.99 CAD/month for three 5ml fragrances (15ml total). Free tracked shipping is always included. Prefer no subscription? The One-Time Discovery Box is $49.99.

Yes — choose all three scents yourself each month, or select “Surprise Me” and we'll curate your box based on your quiz profile and ratings.

Yes. Every fragrance is sourced directly from authorised brand distributors. We never sell imitations, knock-offs, or grey market products.

All bottles come with original packaging, batch codes, and can be verified directly with the brand. Contact us if you have any concerns.

Lattafa, Armaf, Afnan, Ard Al Zaafaran, Riiffs, and more of the leading Arabic fragrance houses — plus our own Essential Fragrances essential oil collection.

Orders ship within 48 hours. Standard delivery is 3–7 business days. Express options available at checkout.

Yes — free tracked shipping on every order, every time. No minimum order required.

Yes, we ship worldwide. International delivery is 7–14 business days.

We accept returns on unopened, unused items within 30 days of delivery. Contact support@essentialfragrances.shop.

Contact us within 48 hours with photos. We'll replace damaged items immediately at no charge.

Refunds are processed within 5–10 business days once we receive the returned item.