Frequently Asked Questions

Each month you choose your fragrance from our 200+ collection, and we deliver an authentic 10ml travel vial to your door in our luxury packaging.

Yes — absolutely. Cancel with one click in your account dashboard, no questions asked, no penalty fees.

Yes. You can skip any month from your account dashboard up to 3 days before your next billing date.

We offer one subscription: the Essential Fragrances Monthly Club at $24.99/mo. Cancel or pause any time from your account portal.

You're billed on the same date each month, starting from when you first subscribed.

Yes. Every fragrance is sourced directly from authorised brand distributors. We never sell imitations, knock-offs, or grey market products.

All bottles come with original packaging, batch codes, and can be verified directly with the brand. Contact us if you have any concerns.

Tom Ford, Dior, Chanel, Creed, YSL, Maison Francis Kurkdjian, Valentino, Armani, Versace, and 20+ more premium houses.

Orders ship within 48 hours. Standard delivery is 3–7 business days. Express options available at checkout.

Yes — free tracked shipping on every order, every time. No minimum order required.

Yes, we ship worldwide. International delivery is 7–14 business days.

We accept returns on unopened, unused items within 30 days of delivery. Contact support@essentialfragrances.shop.

Contact us within 48 hours with photos. We'll replace damaged items immediately at no charge.

Refunds are processed within 5–10 business days once we receive the returned item.